Ccleaner is one of the best utility programs that delete unwanted files and invalid Windows Registry entries from your computer. The software removes irrelevant data from every app, including Microsoft Edge, but sometimes it skips Microsoft Edge while scanning your files and fails to clean it up.
The most likely reason Ccleaner skips Microsoft Edge is that it is still running on your system at the time of scanning, or there are system apps and programs that access the internet with the browser.
Let’s go into details about why Ccleaner will skip Edge while it scans other files and apps on your computer.
Top Reasons Ccleaner Skips Edge During Scanning
If you scan your computer with Ccleaner and it skips Edge every time, here are possible reasons for this anomaly.
Edge Browser is Open
One reason why Ccleaner will skip Edge browser is that you are using the browser. After Ccleaner scans your computer, it will display the scan result, and you will see that it skipped Edge.
The simplest explanation for this is that Edge is open on the system, and Ccleaner cannot clean a file if it is active in any system program during the cleaning process. To fix this, go to the browser and close it. You can also close Edge from the system’s taskbar, then open Ccleaner again.
A Running Program or Application is Using Edge
Another reason why Ccleaner will skip Edge is if there are running programs or applications that use Edge. Some system programs in your computer share the same database with Microsoft Edge to store data.
Some of these programs include extensions/add-ons in the browser, email client, and live chat, and they use Microsoft Edge’s functionality to access the internet. Ccleaner will skip Microsoft Edge if any of these programs are active and are using Edge’s database to function.
You can try to disable every program that may be using Edge’s database. Restarting the system may also help.
Edge is Running at Startup
Sometimes, Ccleaner skips Edge when it seems you have closed the browser and other extensions. How is this possible? Microsoft Edge may start automatically when the system boots up because it is in the startup apps on the system, which means Edge is always running even though you did not open it after restarting your computer.
To fix this, you should disable Microsoft Edge from running at startup. There are three methods to do this, and you will find them below.
Method One is for computers with Windows 7, Vista, and XP operating systems, while method Two is for computers using Windows 8, 8.1, and 10 operating systems. Method Three is by using the Ccleaner app.
Steps to Disable Edge From Running at Startup on Windows 7, Vista, and XP OS
MSConfig is the tool that lets you see applications that run at startup and lets you disable them on Windows 7, Vista, and XP. Here are the steps to follow.
- Open the Start menu.
- Input msconfig.exe in the Search box.
- Click msconfig.exe from the result that displays.
- Click the Startup tab from the System Configuration main window that opens. The startup programs on the system will display.
- Locate Microsoft Edge from the list of programs
- Click the checkbox next to each Edge to disable it from running at startup.
- Click OK
- The system will prompt you to restart your computer to apply the change. Click Restart to continue.
- Run Ccleaner again to check the effect.
Steps to Disable Edge From Running at Startup on Windows 8, 8.1, and 10
You can disable startup apps with the following steps in Windows 8, 8.1, and 10:
- Right-click the taskbar to open the Task Manager. You can also use the CTRL + SHIFT + ESC shortcut key.
- Click More Details.
- Switch to the Startup tab
- Find Microsoft Edge in the app list.
- Use the Disable button to stop it from running at startup.
Steps to Disable Edge From Running at Startup on Ccleaner app
Here are the steps to disable Edge from running at startup on the Ccleaner app.
- Open the Ccleaner app.
- Click the Tools button. You will find this on the left side of the dialog box.
- Click Startup. The list of startup programs on your system will display. The startup contains four columns. The first column shows if a program or app is enabled to run when the system starts up or not.
- Find Microsoft Edge and select it.
- Click Disable.
- Restart the system manually. The system will not prompt you to do so.
Microsoft Edge will no longer run when the computer starts, and it should stop Ccleaner from skipping it.
Ccleaner is Not Closing Microsoft Edge
When you run Ccleaner, it will detect active programs or apps and prompt you to close them before scanning. If Edge is active, Ccleaner will list it among the active programs and ask for permission to quit it.
However, Ccleaner will skip Edge if you do not grant the permissions for Ccleaner to close Edge or if Ccleaner fails to close completely. Also, Ccleaner will skip Edge if you click the checkbox next to the instruction that reads ‘Do not show this message again’ while using Ccleaner.
Edge is Set to Keep Running in the Background
Microsoft Edge has an option that always keeps it active in the background. The browser will not close totally when this option is activated, and Ccleaner will skip it while scanning.
Follow the steps below to disable Microsoft Edge from running in the background.
- Open the Microsoft Edge desktop app.
- Find the three-dotted button in the top-right of the browser’s homepage. Click this button.
- Click the Settings option.
- Click System. You will see a ‘Continue running background apps when Microsoft Edge is closed’ button.
- Turn off the toggle.
You can also use this option to keep Edge from running in the background.
- Click the Start button
- Navigate to Settings
- Go to Privacy
- Scroll down to Background apps
- Find Microsoft Edge from the list of apps.
- Disable Microsoft Edge from running in the background.
Here is a third method to disable this feature from your taskbar.
- Right-click the Edge icon from your taskbar. If you can not find it on your taskbar, click the ^ icon at the far right of your Taskbar.
- Check for the option that allows it to run in the background from the list you see.
- Disable the option.
- Run Ccleaner again.
Ccleaner cannot clean files that are active on your system. If it skips Edge on your system, then Edge is either open, running in the background, or running at startup. If none of these apply to you, system programs or applications that share Microsoft Edge’s database may be active. Follow this guide carefully to troubleshoot and fix this problem.